The XN IES system is a full, state of the art, ‘Infotainment’ solution offering subscribers high quality content together with a full genre of services. The services are delivered through a single IP network for enhanced performance and scalability and offers in-room digital signage and advertising opportunities to maximise the products and services offered by the hotel.
The package is a turnkey solution and is tailor-made to suit the requirements and logistics of individual clients.
Amongst the significant advantages of the XN IES are
Unlimited number of subscribers
Unlimited number of concurrent users
Unlimited radio and television channels
Unlimited number of movies in the library
Links directly to social media including Twitter, Skype, YouTube, facebook, Linkedin etc.
Content is very limited
No music available
Wide choice of content
Fresh, bespoke, music playlists and music video library
Casino games and other entertainment including family games
Quality of Content
Content is tired and non-differentiated
Current hotel information, services and products available for guests to use at their leisure
Up-to-date blockbuster movies on demand
Not guest friendly
Easy User Interface
Easy-to-use remote control
Remote control Help screen
Simple on-screen instructions
Proprietary with support complexity
Very limited PMS functions, C/O, messages
Windows or Linux based support
Available skilled XN expertise
Far richer PMS/POS/IES integration and interface possibilities via XML
Audit of movies sold and individual subscriber orders
Poorly serviced by suppliers
High levels of service with remote software support
IES Hardware Application
The basic architecture of the in-room entertainment system comprises :
IES Thin Clients (sited in hotel rooms)
IES Admin server (linked to hotel billing system)
IES Media servers (containing movies & music videos for on-demand viewing
Live audio/video streaming devices (connected to the TV/Video sources)
Small ‘TV only’ receivers (for displays in lounges, bars and other public areas)
The IES Administration server runs the application for the entire IES and is based on the Windows 2003 Enterprise Server platform.
The Property Management System tracks and records transactions from the IES clients for billable applications.
The Imaging server contains an image of the IES clients providing an efficient means of re-installing a machine in the event of a failure.
Back-office Functionality & Controls
IES includes a full back-office solution through a series of Control Panels which, among other things, enable management to :
Have an audit trail of each room
Check the status of each room
Set up TV channels for in-room viewing
Audit channels watched by guests
Report on content watched by guests
Monitor mini-bar sales
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